Returns & Exchanges
At Paddington Store, we want you to love every piece you purchase; if your selection isn't quite right, you can return or exchange items within 30 days of delivery. All returned garments must be in their original, unworn condition with all designer tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the printed return slip provided in your confirmation email.
Ship Your Items
Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing